Multi-disciplinary IT professional with experience across systems administration, network security, and automation. Proven track record of managing enterprise infrastructure including Fortigate firewalls, Azure/M365 environments, and virtualized application delivery. Focused on eliminating manual overhead through n8n automation and maintaining legacy systems while transitioning to modern cloud-native security.
Professional Experience
IT Systems Technician
Managed Services Provider supporting large-scale enterprise clients across the Sydney region.
- Engineered end-to-end employee onboarding automation using n8n, reducing manual configuration time from 2 hours to 15 minutes.
- Managed enterprise-grade security stack including Fortigate firewalls, FortiSIEM monitoring, and Mimecast email gateway.
- Deployed and maintained virtualized application environments via Omnissa/Horizon for remote user access.
- Stabilized and secured legacy IIS infrastructure on Windows Server 2008 during modern cloud transitions.
Notable Projects
Identity & Access Automation
Engineered an automated onboarding pipeline using n8n to synchronize AD, M365, Zoom, and Freshdesk.
- Reduced manual provisioning time from 2 hours to 15 minutes per user.
- Automated licensing and security group assignments across multiple SaaS platforms.
National SD-WAN Rollout
Transitioned 100+ retail locations to a standardized Fortinet security stack via FortiManager.
- Managed nationwide firewall configurations remotely to ensure security policy parity.
- Implemented unified threat management (UTM) across a distributed Australian footprint.
WPA3-Enterprise Security Proposal
Designed a secure wireless authentication framework utilizing RADIUS and EAP-TLS certificates.
- Authored technical proposal for transitioning corporate wireless to WPA3-Enterprise.
- Structured certificate-based authentication flows to eliminate credential-based vulnerabilities.